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FAQ

The customer is in charge for the tire fixing in the closest garage. In case of replacement needed the customer has to contact us.

It is possible by advising us in advance, but no refund is due because the vehicle has been locked for the entire period.

We aren’t a driving school, and to drive without experience could be dangerous for you or others.

The customer will tell us if he knows about it. Anyway he is in charge for the relative amount.

Infants must be sons/daughters of the renter who is entirely responsible for them.

The normal rate of your Phone operator.

Sure, you can provide us with your credit card details by private e-mail or by phone.

Up to 15 days from the confirmation date you can cancel your reservation and get a refund for the deposit, after 15 days you loose the right to ask for refund.

It is possible to change the rent period according to the availability of the bikes.

Sure, you can book for you and your friends, but first check the availability of the bikes for the period required.

The minimum age for driving is 24 years.

No, always use the key lock and take the keys with you even for few minutes.

You can leave your luggage in our office and transfer all your belonging to our panniers, according to the privacy rights.

Yes, you can use you own panniers.

No, the flight is not included, you'll find in our site a link with the companies that conntect Palermo with the world.

Our head office is in Palermo, you can land at the airport Punta Raisi (Falcone e Borsellino) 20 minutes away from the city and catch a fast train service or bus shuttle that will take you directly to the main train station, 2 minutes away from our office.

Yes, you can book only the motorcycle.

In Sicily you can eat good food, with a range of prices that goes from a few euros for the typical "rosticceria" to full menus in restaurants.

It is possible to book all year except for the period December-January.

Sure, travelling in group is awesome and you can book the motorcycle for you and your friends, in just one reservation by giving the details of the other friends travelling with you.

You can fill the Information request form (link) or contact us (link a contatti) directly to book your motorcycle.

Our motorcycles are covered by Europe Assistance that ensure an assistance service 24/7 in case of technical breaks all over Sicily.

In winter, average temperature is between 10/15 °C and normally dry.

Apart from the most rainy months, December and January, you can travel anytime.

The main road, the motorway Palermo-Enna-Catania is well covered by petrol stations, and you can travel far with a full tank.

No, there are only few motorways and they are not expensive, most of the roads are free and more interesting.

You can choose which of our routes to book or ask for help from TOS (Tour Organization Service).

We provide the rented vehicle with insurance that cover the liability in tort towards third parties from the movement of the rental.

All European driving licenses are valid in Italy, for extra-European ones ask the tourist office of your country.

We require your driving license plus 2 other forms of recognized i.d. eg: passport and utility bill (no more than 3 months old). In any event, at least one form of i.d. must include a photograph.

We have a range of helmets of all measures, just let us know at the moment of the reservation.

After the first 15 days from the reservation you loose the right to cancel and to get back the refund.

You can pay with your credit card or with bank money transfer (contact us: info@sicilymotorent.it).

You must use a credit card: Mastercard, Visa, Visa Electron, Eurocard, Carta Sì, American Express.